Refund policy

All magnolias deserve the best service. If you are not satisfied with your purchase, then we are glad to help you bloom. 

 

Returns

Our return policy allows the customer to return their item(s) within 12 days of purchase. If it has since been 12 days since the purchase of the item(s), it will not be eligible for store credit or return. 

• Item must be unworn
• Free of smells and stains
• Tags must be attached

If return is approved, and the item(s) are received, a store credit will be issued to the customer, which can be used at any time. If the store credit is used to purchase an item, the item will be considered final sale. To initiate a return, please email steelmagnoliasgirl@yahoo.com. Your request for a return will then be reviewed, and if accepted, a return can be initiated. 

Sale Items & other items

All items purchased at a discount are not eligible for a return. All items marked as a discount/sale item will be considered final sale. Other items that are final sale and not eligible for a return include:

• Jewelry and other accessories
• Bodysuits
• Seasonal items

Shipping

Once your request for a return has been approved, you can mail your item(s) to:

Steel Magnolias Boutique

7967 Highway 72 W

Madison, AL 35758

Please do not ship your item until the return request has been accepted. Once the item has been received and examined, we will then initiate a store credit within 1-3 business days upon the item being received. All shipping costs are to be held at the responsibility of the customer. Recommended shipping services include USPS, UPS, or Fed Ex, along with an included tracking number. The store will not be responsible for any lost items whilst in transit.